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IT Specialist

Job Location

Cape Town

Salary

Competitive

Job Description

MAIN DUTIES AND RESPONSIBILITIES: 

The main purpose of this role is to provide key technical expertise to aid with Infrastructure and Security requirements we have in place, this will however not be limited to the following duties and responsibilities.

  • Perform 2nd & 3rd incident management for server infrastructure technologies
  • Microsoft Office 365 Configuration and migrations  
  • Maintenance activities to ensure that the servers (both Cloud & Hyper-V) and IT infrastructure remains available and 'fit for purpose'
  • Generation and updating of policy document for ISO 27001
  • Ensuring all works run through change control protocols
  • Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
  • Support the systems administrator with BAU support
  • Infrastructure innovation
  • Backup and Dr of the complete IT infrastructure, this includes monthly reporting
  • Out of hours work to support global teams

 

THE CANDIDATE:

The ideal candidate will have the following skills, knowledge and experience:

  • 5+ years’ experience in IT infrastructure
  • Experience with producing technical documentation
  • PowerShell scripting and automation experience
  • Strong written and verbal communication skills are a must
  • Good analytical and presentation skills
  • Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
  • Experienced engineer with an excellent record of server infrastructure
  • Experience of working with MS windows server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, Intune, Watchguard products
  • Working knowledge and experience of Hyper-V is essential
  • Experience of SQL server management
  • Background in cyber security is desirable
  • Technical experience Office 365 and administration of MS Azure
  • Be able to demonstrate advanced networking skills
  • Working knowledge of Microsoft Team and Microsoft PowerApps

 

Experience

  • Very strong organisational skills
  • 3 + years’ experience in IT infrastructure
  • Experience in producing technical documentation
  • PowerShell scripting and automation
  • Experience of working with MS windows server 2012/R2, ADFS, AD MS SCCM, SharePoint, Exchange, PowerShell, Skype for business, Watchguard products
  • Knowledge and experience of Hyper-V 
  • Technical experience of Office 365 support and configuration 
  • Good analytical and presentation skills
  • Knowledge and skills
  • Keen attention to detail 
  • A good level of numeracy
  • Ability to juggle different tasks effectively
  • Ability to work as part of a team
  • Flexibility with working hours due to the nature of the role
  • Strong written and verbal communication skills are a must

 

NB: Security clearance will be required for this post.