Our global hospitality client contracted QCIC to undertake an expert witness review on the impact of a proposed ultra-low emissions zone (ULEZ). The concern was that ULEZ prohibited taxis that would be required to drop guests some distance from the hotel entrance, putting them at risk.
Strategy/process taken during the project
Our consultants reviewed crime statistics and typical guest arrival times. In addition, we assessed guest profiles to determine their risk of being targeted.
Photographs of the potential drop-off areas were taken to indicate the lack of immediate visibility of the hotel. These were coordinated using a local map which indicated traffic flows to assess the most probable point of disembarkation and point of arrival. We also included relevant detail from sources including the Equalities Act and local taxi firms, as well as vehicle profiles.
Outcome of the project
“Our assessment was well received as strong supporting evidence to the case by the solicitors and barrister representing our client.” – Ian Fowler
The case was not heard as the local authority decided to accept the hotel’s appeal and the ULEZ was adjusted accordingly.